Privacy Policy

Privacy Policy for NV Casino

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, when we share it, and your rights in relation to that information. It applies to visitors to our website and users of our services operating under the NV Casino brand.

Information We Collect

We collect personal data that you provide directly and data that we gather automatically when you interact with our site and services.

• Account and identity information: name, date of birth, email address, username, contact details and any identity documents or checks required to verify your identity.
• Contact and communication data: correspondence you send to us, support requests, and records of our communications.
• Usage and technical data: device and browser information, IP address, pages viewed, session times, and other diagnostic data collected automatically.
• Preferences and settings: language, marketing and notification preferences, and any other choices you set in your account.
• Security and fraud prevention data: information used to detect and prevent abuse, fraud, or unauthorized access.

How We Use Your Personal Data

We use personal data for clear and specific purposes, including:

• To create and manage your account and to verify your identity when required.
• To provide, operate, and improve our services and website.
• To communicate with you about your account, transactions, updates, and support requests.
• To protect our service, prevent abuse, and ensure safety and compliance with legal obligations.
• To personalise and tailor your experience, subject to applicable consent where required.
• To comply with legal and regulatory requirements.

Lawful Bases for Processing (including GDPR)

Where applicable, we rely on one or more of the following lawful bases to process your personal data:

• Performance of a contract with you (for account management and service provision).
• Compliance with legal or regulatory obligations.
• Our legitimate interests, for example to operate, secure, and improve our services, provided these interests are not overridden by your rights.
• Your consent, where required (for marketing communications, optional profiling or non-essential cookies).

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to provide and improve our services, remember your preferences, and analyze site usage. Cookies generally fall into these categories:

• Strictly necessary cookies required for essential site functions.
• Performance and analytics cookies used to understand how our site is used.
• Functional cookies to remember preferences and settings.
• Marketing and advertising cookies used to personalise content and offers, subject to your consent where required.

You can manage or block cookies through your browser settings and, where offered, through in-site cookie controls. Blocking some cookies may affect site functionality.

Sharing and Disclosure of Personal Data

We may share your personal data with third parties in the following limited circumstances:

• With service providers who perform services on our behalf (for example hosting, analytics, and customer support).
• With regulators, law enforcement, courts, or other authorities where required by law or to comply with legal obligations.
• With fraud prevention and security partners to detect and prevent harmful activity.
• In connection with a business transfer, merger, or reorganisation, where personal data may be transferred as part of that transaction.

We require our partners to handle your data securely and only in accordance with our instructions and applicable law.

International Transfers

Your personal data may be processed in countries outside your own. When we transfer data internationally we implement appropriate safeguards such as contractual protections and other measures to ensure a level of protection consistent with applicable data protection laws.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will securely delete or anonymise it.

Security

We implement technical and organisational measures designed to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure. These measures include access controls, encryption where appropriate, and regular review of our security practices.

Your Rights

Depending on your jurisdiction and subject to applicable law, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data in certain circumstances.
• The right to restrict or object to certain processing activities, including profiling based on legitimate interests.
• The right to data portability where processing is based on consent or contract and carried out by automated means.
• The right to withdraw consent at any time where processing is based on your consent.

To exercise your rights, or if you have questions about our handling of your data, contact us at [email protected]. We respond to requests in accordance with applicable law.

Automated Decision Making and Profiling

We may use automated systems to support decisions such as account security checks and fraud detection. Where automated profiling produces legal or similarly significant effects, we will inform you and explain the logic involved and your rights, and we will provide appropriate safeguards.

Children

Our services are not directed at children. We do not knowingly collect personal data from persons under the applicable minimum age. If we become aware that we have collected such data without appropriate consent, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our site and indicate the effective date. We encourage you to review this policy periodically.

Contact

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us by email at [email protected].

Effective date: the date this policy is published on our website.